FAQ

Q: What is the lead time?

Samples take 7-10 days, bulk orders 25-35 days depending on style complexity and quantity. Rush orders can be arranged.

Q: What customization options do you offer?

We support custom design (ODM), sample production (OEM), and private labeling. Customizable options include fabric, prints, sizing, labels, and packaging.

Q: What certifications do your products have?

Products are certified by INTERTEK. Fabrics meet OEKO-TEX standards, some products pass SGS testing. We can obtain specific certifications per client requirements.

Q: How do I get samples?

Existing samples are free (shipping at buyer's cost). Custom sampling fees are quoted based on design complexity and refunded with bulk orders.

Q: Where is your factory? Can I visit?

Our factory is in Zhuji, Zhejiang Province, China. Factory visits are welcome by appointment. We also offer virtual VR factory tours.

Q: What are your payment terms?

We accept T/T (wire transfer), PayPal, and L/C. Standard terms are 30% deposit, 70% balance before shipment.

Q: Can you handle small orders for e-commerce sellers?

Yes! We offer flexible small-batch solutions for cross-border e-commerce sellers. Some in-stock styles ship from 1 piece.

Find answers to common questions

What is your minimum order quantity (MOQ)?

200 pcs/color for standard styles, 300 pcs/color for custom designs. First orders from new clients can be negotiated for smaller trial quantities.

What is the lead time?

What customization options do you offer?

What certifications do your products have?

How do I get samples?

Where is your factory? Can I visit?

What are your payment terms?

Can you handle small orders for e-commerce sellers?

Still have questions?

+86-575-8712-3456 sales@aiuvswim.com +86-13812345678 test sky

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